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Healthy Staff Schedules for VU medical center (VUmc)

Published on February 3, 2005

VUmc’s staff scheduling process is very complex, amongst others because of the extensive and complicated labor rules and legislation. This makes it difficult to generate fair and efficient staff schedules. Therefore, VUmc has selected HARMONY, ORTEC’s advanced scheduling software. Kris Hemmink, project manager with VUmc, explains that the selection of HARMONY was a well-balanced decision. ‘The best way to schedule our employees more efficiently and at the same time reduce scheduling time was to automate the scheduling process. HARMONY meets all our requirements:

*First of all, the system takes into account all relevant rules (collective labor agreements, government laws and industry rules).

*Secondly, HARMONY takes into account our employees’ varying working hours, positions and personal preferences.

*The third requirement met by HARMONY is the ability to extract valuable management information from the scheduling software.

*Finally, the system interfaces with Peoplesoft, our Human Resource System.

HARMONY meets all these requirements and also increases efficiency, reduces errors and provides more flexibility in the schedules. In addition, Hemmink says: ‘We invited a number of suppliers for software demonstrations. In the end we chose ORTEC, not only because of the HARMONY solution, but also because they provided us with excellent service.’

In the future, VUmc wants to carry out audits for quality assessment. Also they would very much like to implement the HARMONY Web Access module, which enables employees to check their work schedule online at home or at work and to trade shifts or enter requests for time off.

For more information, please read the article in our company magazine global/infortec.php