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Advanced Shift Scheduling at Maersk

Maersk Delta and ORTEC signed a contract for the purchase and implementation of HARMONY, ORTEC’s advanced planning software for complex shift scheduling and rostering. Maersk Delta is a new company, operational since August 2000, managing all terminal container handling activities exclusively for Maersk Sealand’s ships in the Port of Rotterdam. Maersk chose HARMONY after ORTEC successfully completed a consulting project introducing optimal cyclic rosters for shift workers at the new terminal.

Maersk Delta is an organization with a large percentage of part-time staff, heavy fluctuations in required resources and where employees work irregular hours. Intelligent planning software can really add value in these situations. It allows companies to optimize the balance between required and available resources. In addition, it makes manpower rostering transparent and helps to maintain rosters in a less time consuming way. These characteristics make HARMONY the advanced planning software it claims to be.

Unique Functionality

HARMONY is not just another administrative tool. It actually supports planners in obtaining optimal rosters that meet labor and rest time legislation, individual requirements and criteria to ensure the ergonomic and socially responsible deployment of personnel. As may be expected from ORTEC, HARMONY delivers outstanding optimization and decision support technology for automated generation of schedules and rosters. Planners are given a number of alternative solutions to bottlenecks that occur through ad hoc incidents like sickness of employees.

A Perfect-fit Solution

Each customer has specific business characteristics and unique requirements. ORTEC will configure HARMONY to make it a perfect-fit solution. In addition, our maintenance and support agreements include yearly evaluations of the way HARMONY is used within your organization. Since rostering rules, laws, company policy and other internal or external circumstances may change over the years, this guarantees the perfect fit of HARMONY.

Support of the Entire Business Process

ORTEC is well equipped to support each individual step in rostering processes as well as the process as a whole. This starts with determination of labor demand and necessary staffing in light of anticipated activities and company objectives. It ends with the calculation of the actual payments of allowances based on realized working hours. The system’s functional flexibility and open architecture ensures seamless integration with other HR-systems. The result is an optimal integration of workforce planning with other important business processes.